Help & Support
FamiGuru is a consent-based family guardian app — one place to help you stay on top of every child's messaging safety.
Contact us
Have a question, need help, or want to share feedback? Email us any time and we'll get back to you as soon as we can:
Terms & policies
Frequently asked questions
Will my child know they're being guarded?
Yes. Every connection must be authorized by your child scanning a QR code, and the process is fully transparent. FamiGuru does not support any hidden or covert monitoring.
Do you store my child's chat content?
No. Chat history is used only to display in real time on your device. Our servers do not store chat records.
An account shows "Disconnected" — what should I do?
It means the connection dropped (for example, the child's device signed out). Tap "Relink" and have your child scan the code again to restore guarding.
Can I cancel my subscription anytime?
Yes. Manage or cancel in your App Store or Google Play subscription settings. After canceling you can keep using it until the end of the current paid period.